The Perfect Visit ©
The Perfect Visit is an ultra-modern approach to management or a “system of care” that meticulously considers everything in the patient and family’s experience, based on how it makes THEM feel!
It is care by design, not by default, and it is achieved through a team of highly trained professionals who are coached on how to do a Perfect Visit (the best methods of conducting & thorough patient examination). Our extraordinary staff receives extensive training, including practice in simulation rooms, until the visit meets our standards. Because we love and care about our patients and their families, our staff must complete this training before they ever speak on the phone or make a visit.
By making structured Perfect Visits we commit to 5 tenets:
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Keeping Patients In Control of Their Own Experience.
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Listening Intently.
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Addressing Needs and Concerns Quickly.
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Ensuring Rapid Access to Highly Trained Staff.
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Empowering the Patients and Those Who Care for Them.